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UPDATED Coronavirus INFORMATION from The Outer Banks Hospital and Medical Group - august 24, 2020

main lobby entrance

Our main lobby entrance is open Monday – Friday from 7:00am – 5:00pm. The emergency room entrance is open 24/7.  (Note: You will not be able to access the emergency room from the main lobby door on the weekends.) Outpatient walk-in services are open.

Testing Information

The Outer Banks Hospital and Medical Group continues to work closely with the Dare County Department of Health and Human Services during the evolving COVID-19 crisis.
 
For individuals with symptoms that are not manageable at home – please go to the emergency department.

For those individuals with symptoms manageable at home who wish to be tested – check DareNC.com for upcoming mass testing events being offered weekly. You may also call the nearest urgent care center for testing information.

  • Urgent Care Center Kitty Hawk: (252) 449-7474
  • Urgent Care Center Nags Head: (252) 261-8040

For patients with a scheduled procedure or surgery at The Outer Banks Hospital, a Vidant Health or Chesapeake Regional Healthcare facility, call TOBH pre-admission testing at (252) 449-5860 or work with your physician practice office to set up the test.

The Outer Banks Testing Center offers COVID testing for individuals who wish to be tested and are asymptomatic (do NOT have symptoms) and have NOT been in contact with anyone who has tested positive for COVID. Click here for more information.

Any confirmed cases of COVID-19 will be reported by Dare County.

Visitation, Medical Records and Virtual Visits

The Outer Banks Hospital is allowing ONE healthy adult visitor to the following locations (after an on-site screening):

  • Maternity and Postpartum Unit
  • Clinics located inside the hospital
  • End of life patients
  • Discharge pick up
  • Emergency departments - pediatric patients and patients requiring assistance only
  • Other situations on a case by case basis.

Our Outer Banks Medical Group practices are allowing one healthy adult visitor per patient. 

Medical Records will temporarily change the process to request and receive your medical records. Please call 252-449-4527 Monday-Friday between 8:00am-4:15pm and we will have your records mailed. When calling, please share if your need is urgent and we will provide an alternative pickup process. If leaving a message, please include your full name, birthdate and phone number.

The Outer Banks Medical Group is offering virtual visits (phone or computer) for established patients in order to continue care and limit potential exposure to the virus.  If you are an established patient of an Outer Banks Medical Group practice and you need to be seen, please call the office to see what options are available to you and your unique situation. Visit https://www.theouterbankshospital.com/Locations for contact information. If you already have an appointment scheduled, our staff will be reaching out to you.

Safety

The Outer Banks Hospital and Medical Group is committed to maintaining the safest environment for delivery of care throughout the pandemic through the use of sophisticated clean techniques. This includes sterilization and cleaning protocols such as the use of Solaris UV Lybots. The Outer Banks Hospital and Medical Group will continue to ensure that all high-touch services are fully sanitized.