Financial Assistance Policy

At The Outer Banks Hospital, we are committed to providing quality health care to everyone who seeks our services. We realize that health care is costly and may be a financial hardship to patients and their families.

Eligibility for Medicaid or other Government Assistance

The Outer Banks Hospital will assist you in applying for government assisted programs by connecting you with the Department of Social Services.

Eligibility for Charity Care

TOBH offers charity care to our patients who are unable to pay due to financial hardships. We may require supporting documents including tax returns, pay stubs, Social Security award letter and other financial information. Patients will qualify for 100% assistance based on the following key criteria:

  • Income below 200% of the federal poverty guidelines based on family size
  • Have limited assets and possess no real property other than their immediate dwelling
  • Amounts owed to TOBH
  • The services received (cosmetic or some other elective procedures are not eligible)

Medically Indigent Assistance

Patients who have catastrophic medical care bills may receive medically indigent assistance on balances over $5,000 and income over 200% of the federal poverty guideline.

Contact Us

Please contact us if you have any questions regarding financial assistance. Call 252-847-4472 or toll free at 1-800-788-4473.