VISITOR RESTRICTIONS, ENTRY SCREENING PROCESS, AND COVID-19 INFORMATION – January 7, 2022
VISITATION AND RESTRICTIONS
Thank you for trusting The Outer Banks Hospital to care for you and your loved ones. The safety of our patients, visitors and team members is our top priority. As we continue to monitor and respond to the evolving COVID-19 pandemic, we are taking steps to ensure the safety of all. The Outer Banks Hospital remains vigilant with its screening process for all visitors, entry requirements and visitor restrictions by department. This is an evolving situation and we continue to closely monitor local data, including COVID-19 cases in our area, and will adjust visitation restrictions accordingly.
The Dare County Department of Public Health is administering the COVID-19 vaccine. Please visit the Dare County website or call the Dare County COVID hotline at 252-475-5008 for more information about getting your COVID-19 vaccine here locally. The Outer Banks Hospital and Medical Group is not vaccinating community residents at this time as our resources are devoted to testing and treating COVID-19 patients.
MAIN LOBBY ENTRANCE
Our main lobby entrance is open Monday – Friday from 7:00am – 5:00pm. The emergency room entrance is open 24/7. (Note: You will not be able to access the emergency room from the main lobby door on the weekends.) Outpatient walk-in services are open.
The Outer Banks Hospital Entry Screening Process
The safety of patients, team members, and visitors is a top priority. With this in mind, The Outer Banks Hospital has introduced an enhanced screening process to help improve your experience while continuing to reduce the risks associated with COVID-19.
The process can be completed in person at kiosks located at the main entry points of the hospital or online prior to your arrival by clicking here.
Instructions for online/pre-visit screening:
- Complete the online screening questionnaire by clicking here. This will generate a personalized QR code for entry.
- Print, download or take a screenshot on your mobile device of that QR code.
- Upon arrival, scan that QR code at the screening kiosk.
- Pre-screenings are allowed up to two hours upon arrival.
Instructions for on-site screening:
- Scan the QR code provided on the card given to you.
- Complete the screening questionnaire. This will generate a personalized QR code for entry.
- This QR code will need to be scanned at the kiosk.
Once you have scanned your personalized QR code, the kiosk will guide you through a contactless temperature scan. If the temperature is below 100.1 degrees, the kiosk will print a visitor pass for any visitors that must be worn for the duration of your visit. Patients will not receive a pass and may proceed to check-in at the front desk.
If your temperature is above 100.1 degrees, a team member will be notified and you may not be allowed entry.
The Outer Banks Medical Group is offering virtual visits (phone or computer) for established patients in order to continue care and limit potential exposure to the virus. If you are an established patient of an Outer Banks Medical Group practice and you need to be seen, please call the office to see what options are available to you and your unique situation. Visit /Locations for contact information. If you already have an appointment scheduled, our staff will be reaching out to you.
Effective January 10, 2022
Dare County Department of Health & Human Services, The Outer Banks Hospital and Medical Group and Mako Medical are partnering to provide a Drive-Thru COVID-19 testing site available for anyone in need of COVID-19 testing. Drive-thru testing will be available Monday – Friday from 8:00 am – 2:30 pm at the Dare County Family Recreation Park located at 602 Mustian Street in Kill Devil Hills, NC. Patients will not be charged for the test. Insurance information will be collected for those with insurance.
For the fastest service at the Drive-Thru COVID-19 Testing site, pre-registration is strongly encouraged. Individuals may pre-register online at https://bit.ly/nc-kdh-18931. Results will be available through the Mako Medical on-line portal within 48 hours from the test date.
MORE TESTING INFORMATION
For individuals with symptoms that are not manageable at home – please go to the emergency department.
For those individuals with symptoms manageable at home who wish to be tested – check the Dare County website for testing opportunities. You may also call the nearest urgent care center for testing information.
- Urgent Care Center Kitty Hawk: 252-449-7474
- Urgent Care Center Nags Head: 252-261-8040
For patients with a scheduled procedure or surgery at The Outer Banks Hospital, a Vidant Health or Chesapeake Regional Healthcare facility, call TOBH pre-admission testing at 252-449-6175 or work with your physician practice office to set up the test.
The Outer Banks Testing and Therapy Center offers COVID testing for individuals who wish to be tested and are asymptomatic (do NOT have symptoms) and have NOT been in contact with anyone who has tested positive for COVID.
Any confirmed cases of COVID-19 will be reported by Dare County.
The Outer Banks Hospital and Medical Group is committed to maintaining the safest environment for the delivery of care throughout the pandemic through the use of sophisticated clean techniques. This includes sterilization and cleaning protocols such as the use of Solaris UV Lybots. The Outer Banks Hospital and Medical Group will continue to ensure that all high-touch services are fully sanitized.