NAGS HEAD, N.C.—VHA Inc., a national healthcare network, has presented The Outer Banks Hospital with a VHA Leadership Award for Clinical Excellence in Patient Experience, honoring the hospital for meeting or exceeding national performance standards for clinical care in specific areas. The Outer Banks Hospital was one of 38 VHA member organizations to receive the 2009 Leadership Awards for Clinical Excellence. Only six North Carolina based hospitals received the honor.
“We are honored to be recognized for our commitment to providing the highest quality healthcare services to our community,” said Van Smith, President of The Outer Banks Hospital. “This award distinguishes our hospital and solidifies our goal to continually exceed national performance standards in specific clinical activities,” added Smith.
The award recognizes the hospital for achieving high scores in all six of the patient satisfaction composite categories: doctor communications, nurse communications, responsiveness of hospitals staff, pain management, communications about medications and discharge instructions.
“VHA Leadership Award winners demonstrate that excellence can be achieved with the proper focus on quality, safety, and patient experience,” said Trent Haywood, M.D., J.D., Chief Medical Officer at VHA.
About The Outer Banks Hospital
Located in Nags Head, North Carolina, The Outer Banks Hospital is a 21-bed acute-care facility offering the latest in healthcare advances and technology, including the best in emergency, surgery, birthing, imaging, diagnostic, therapeutic services and inpatient care. You can rely on The Outer Banks Hospital to provide you with high quality care in a compassionate environment. A not-for-profit critical access hospital, The Outer Banks Hospital is a partnership between University Health Systems of Eastern Carolina and Chesapeake Regional Medical Center.
About VHA INC.
VHA Inc., based in Irving, Texas, is a national network of not-for-profit healthcare organizations that work together to drive maximum savings in the supply chain arena, set new levels of clinical performance, and identify and implement best practices to improve operational efficiency and clinical outcomes. Formed in 1977, through its 17 regional offices, VHA serves more than 1,400 hospitals and more than 24,000 non-acute care providers nationwide.
Photo note: From left to right: Representatives from The Outer Banks Hospital, Diane Hollingsworth, RN in the Medical/Surgical Department; Elaine Campbell, Director of Quality; Judy Bruno, VP of Clinical Operations; and Sherri Criminger, Director of Medical/Surgical, are presented with the VHA Leadership Award for Clinical Excellence in Patient Experience.